Terms & Conditions

General terms and conditions

Travel insurance

It is a condition of booking that you have or arrange adequate insurance cover for personal liability, medical and holiday cancellation to be valid from the date when the contract between us comes into existence until the holiday is completed. When obtaining travel insurance you must ensure that the insurer is aware of the type and destination of travel and any activities which you plan to undertake that may be considered high risk such as skiing, scuba diving, white water rafting, travel by light aircraft, paragliding, kite surfing, windsurfing, safaris, mountain trekking and so on. Please ensure that you are fully covered, in particular with regard to the maximum cancellation amount and that you provide details of your insurer and policy number for our records. We may need to refer to this if you are involved in an accident. If you do not arrange the aforementioned cover, Scott Dunn may, if it chooses, refuse your booking or cancel your holiday, In any event, Scott Dunn will not be held responsible for any expenses, loss or damage you incur as a result of your failure to comply with this clause or the requirements of your travel insurance policy. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs.


Visas passports and health requirements

It is the party leader’s responsibility to ensure that all members of the party are in possession of all necessary travel and health documents before departure. You must pay all costs incurred in obtaining such documentation. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up-to-date position in good time before departure. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry all required documentation or otherwise comply with any passport, visa, immigration requirements, or health formalities. If failure to have any necessary travel or other documents results in fines, surcharges, or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly.

Please ensure you check all VISA, permits, EHIC, and health insurance after BREXIT.

Planning your holiday

If you hold a commonwealth or non-British passport please check visa regulations with the consulate of the country you will be visiting. It is your responsibility to be in possession etc.


We recommend that you obtain the Department of Health leaflet “Protect Your Health Abroad”.

Safety standards

Safety standards in some countries may not reach the same level as those enjoyed in the UK, although all properties comply with applicable local and/or national health and safety laws, etc. Monitoring and enforcement of such are subject to the regulations of each country. We, therefore, advise clients to take all reasonable precautions whilst on holiday and, in particular, to familiarise themselves with fire escape routes.

Travel advice

The Foreign & Commonwealth Office Travel Advice Unit may have issued information about your holiday destination. You are advised to check this information by visiting the FCO website and the government websites of the countries you are traveling to.

Booking checklist

To avoid booking amendment charges, please remember to book all the additional items you require when you first confirm your holiday reservation. Please also ensure all personal details are spelled correctly as some operators will make a charge to make amendments.


Resort developments

If we learn of building works close to your accommodation that may affect the enjoyment of your holiday, we will do our best to advise you prior to your departure. We would urge you to read the resort and hotel descriptions carefully to identify sources of noise that exist or might expect to exist, i.e. roads, bars, discos, etc. However, it is impossible to predict noise created by individuals, machinery, or traffic, i.e. temporary noise disturbances.

Resort activities

We are informed that the activities referred to on the resort pages are available. Furthermore, we consider some of these activities to be hazardous and unless they are organised or booked by us we can take no responsibility in respect of them.

Special attractions

Certain properties we feature have special attractions which are shown in the individual property description. These are accurate at the time of publication but are subject to change and cannot be guaranteed. We will advise you of any significant changes to the advertised attractions as soon as possible.

The Skier’s code of conduct (FIS) rules

These are important to you as, like a highway code, they make skiing safer for you and others. You have a duty of care towards other users of the slopes and are expected to abide by the FIS rules.

Summary of the F.I.S. code of conduct:

  1. Respect for others
  2. Control of speed and skiing or snowboarding
  3. Choice of route
  4. Overtaking
  5. Entering, starting, and moving upwards
  6. Stopping on the piste
  7. Climbing and descending on foot
  8. Respect for signs and markings
  9. Assistance
  10. Identification


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